Last updated: 26/08/26

Nitor Technologies Pty Ltd t/a Nitor Tech (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, use our services or otherwise interact with us.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

The types of personal information we may collect depend on how you interact with us and may include:

your name;
email address;
telephone number;
business or company name;
postal or business address;
information you provide through website forms;
information contained in enquiries or correspondence you send to us;
information you provide when subscribing to newsletters or marketing communications;
IP address;
browser type and device information;
website usage and interaction information;
referring website or source;
advertising and campaign interaction information; and
any other information you voluntarily provide to us.

We generally do not collect sensitive information unless it is reasonably necessary for our business activities and permitted by law.

2. How We Collect Personal Information

We may collect personal information directly from you when you:

visit or use our website;
complete an online form;
request a quote or further information;
contact us by telephone, email or through our website;
subscribe to a newsletter or mailing list;
interact with our advertising;
communicate with us through social media; or
engage us to provide products or services.

We may also automatically collect certain technical and website usage information through cookies, analytics software, advertising technologies and similar tools.

In some circumstances, information may also be provided to us by third parties where permitted by law.

3. How We Use Personal Information

We may collect, hold and use personal information for purposes including:

responding to enquiries;
providing quotations;
providing our products or services;
communicating with customers and prospective customers;
processing and administering customer relationships;
improving our website, products and services;
analysing website traffic and visitor behaviour;
measuring the effectiveness of advertising campaigns;
providing relevant advertising;
remarketing or retargeting advertising to website visitors;
sending newsletters, promotional material and marketing communications;
maintaining and improving the security of our website;
preventing fraud or misuse of our website;
complying with our legal and regulatory obligations; and
other purposes reasonably related to our business activities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and assist with advertising and marketing.

Cookies are small data files stored on your device when you visit a website.

We may use cookies for purposes including:

remembering website preferences;
website functionality;
measuring website traffic;
analysing visitor behaviour;
measuring advertising performance;
identifying the source of website enquiries;
personalising advertising; and
remarketing or retargeting.

You can generally configure your browser to refuse or delete cookies. Disabling cookies may affect the functionality of some parts of our website.

5. Analytics

We may use third-party analytics services, such as Google Analytics or similar services, to understand how visitors interact with our website.

These services may collect information such as your IP address, device type, browser, approximate location, pages visited, time spent on the website and referring website.

We use this information to monitor website performance, improve our website and understand how visitors find and use our services.

6. Online Advertising and Remarketing

We may use advertising platforms such as Google Ads, Meta advertising or other online advertising services.

These services may use cookies, pixels and similar technologies to measure advertising performance and display advertisements that may be relevant to you.

For example, after visiting our website, you may subsequently see advertisements for our business on other websites, search engines, social media platforms or online services.

The information collected and processed by these advertising providers is also subject to their respective privacy policies.

Where available, you may manage advertising preferences through the relevant advertising platform or your browser and device settings.

7. Direct Marketing

Where permitted by law, we may use your personal information to send you information about our products, services, promotions or other information that we believe may be relevant to you.

You may opt out of receiving marketing communications from us at any time by:

using the unsubscribe link included in an email;
contacting us using the details provided in this Privacy Policy; or
following any other opt-out instructions provided with the communication.

We will take reasonable steps to process your request as soon as practicable.

8. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary for our business operations.

These third parties may include:

website hosting providers;
cloud storage providers;
IT and technical service providers;
email and communication providers;
customer relationship management (CRM) providers;
marketing and advertising platforms;
website analytics providers;
payment processors;
professional advisers such as accountants, lawyers and consultants;
contractors and service providers assisting our business; and
government agencies, regulators or law enforcement authorities where required or authorised by law.

We do not sell personal information to third parties.

9. Overseas Disclosure and Storage

Where possible, we use Australian based services and service providers, however some of the third-party services we use may store or process information outside Australia.

For example, website hosting, cloud computing, analytics, email, customer relationship management and advertising providers may operate servers or facilities in other countries.

As a result, personal information may be disclosed to or processed by service providers located overseas, including potentially in countries such as the United States, Singapore, England or other locations used by our service providers.

Where required by applicable privacy laws, we take reasonable steps in relation to the handling of personal information by overseas recipients.

10. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Depending on the circumstances, these measures may include:

secure website hosting;
password-protected systems;
access controls;
encryption;
secure cloud storage;
website security systems; and
limiting access to personal information to authorised personnel and service providers.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

11. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to conduct our business and to satisfy legal, accounting or reporting obligations.

When personal information is no longer required, we may take reasonable steps to destroy it or permanently de-identify it, subject to any legal requirements requiring us to retain the information.

12. Accessing and Correcting Your Personal Information

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

To make a request, please contact us using the details provided herein.

We may need to verify your identity before providing access to or correcting personal information.

In some circumstances, we may be permitted or required by law to refuse access to certain information. If this occurs, we will provide an explanation where required by law.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other online services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

14. Children’s Privacy

Our website and services are not generally directed towards children.

We do not knowingly collect personal information from children unless it is reasonably necessary and appropriate in the circumstances or provided with the involvement of a parent or guardian.

15. Privacy Complaints

If you have a question or concern about how we have handled your personal information, please contact us using the details herein.

We will review your enquiry or complaint and endeavour to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal obligations or information handling practices.

The current version will be published on this website and will include the date it was last updated.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:

Nitor Technologies Pty Ltd t/a Nitor Tech
ABN: 78 158 981 769
Email: hello@nitor.tech
Phone: 1300 522 703
Address: L1, 824 Pittwater Rd, Dee Why, NSW 2099
Website: https://nitor.tech